Privacy Policy & Principles

Express Commission Australia Pty Ltd ACN 127 295 176

The protection of your privacy is important to us at Express Commission Australia Pty Ltd ACN 127 295 176 (Express Commission). We treat all personal information as confidential and handle in accordance with the National Privacy Principles and the Privacy Act 1988 (Cth) and the Privacy (Private Sector) Amendment Act 2000 (Cth) (the Act).

Express Commission collects personal information about you as specified in our application form and on this web-site, and may also collect personal information about you from a credit reporting agency or other businesses that report on creditworthiness in order to assess your application. Express Commission may also use that information in order to tell you about other products and services offered. 

Express Commission discloses information collected about you where required to do so under applicable laws, such as taxation and government benefit laws and under cash transactions and anti money laundering reporting laws. Express Commission also discloses information about you to credit reporting agencies and other businesses that report on creditworthiness. Express Commission may engage third party service providers to assist in the provision of services to you, and in those circumstances your personal information may be disclosed in confidence. Express Commission may also disclose personal information collected from you to any Vendor, Purchaser and / or their agents as specified in the Master Commission Assignment Agreement.

You are entitled to access the personal information that Express Commission holds about you as outlined in the Act. 

You acknowledge that Express Commission may give certain personal information about you to a credit reporting agency or a business that reports on creditworthiness. You acknowledge you understand Express Commission can only give limited kinds of information as set out in the Act.

You agree Express Commission may exchange personal information about you with any other credit provider named in your application or named in a credit report issued by a credit reporting agency or other business that reports on creditworthiness.  You also agree personal information about you can be provided to any person or corporation involved in funding the credit you are applying for in order those persons or corporations may perform the tasks necessary to fund the credit you are applying for (section 18N(1) (b) Privacy Act 1988).

For the purposes of assessing your application, you consent to Express Commission obtaining a report containing information about your commercial credit activities* and your consumer credit activities* from a credit reporting agency or a business which reports on creditworthiness of persons.  (* as defined in the Act)

You agree that Express Commission may give to a prospective guarantor a credit report containing information about you for the purpose of the prospective guarantor deciding whether to act as a guarantor and to keep the guarantor informed about the guarantee. The information disclosed will be the information allowed under the Act.

The directors and potential guarantors agree Express Commission may obtain from a credit reporting agency or a business that reports on creditworthiness, a consumer credit report containing information about the directors and potential guarantors for the purpose of assessing whether to accept the directors and potential guarantors, as guarantors.

In order to assess, approve and manage your application, Express Commission needs to verify collect and exchange certain personal and commercial information with certain third parties including but not limited to credit reporting agencies, other credit providers, and public records including electoral rolls, land title registers, registers of births, deaths and marriages, real estate licensing, registers of drivers licenses, company and business names registers, bankruptcy registers or court judgements, telephone numbers and tenancy records, solicitors or conveyancing firms. If we cannot verify your information, we may not be able to provide our services to you.

As examples and subject to the provisions of the Act, Express Commission may obtain, use and exchange your information with third parties including (but not limited to) solicitors, financiers and credit reporting agencies to:

8      verify the existence of a valid underlying contract of sale or whether settlement has occurred or verify an employment agreement 

8      perform credit checks, address checks, licence checks and probity checks in order to assess any application

8      manage the credit facilities that may be provided to you including the recovery of any money owing to Express Commission

8      establish your address or whereabouts if correspondence or notices sent to you are un-deliverable

8      send our Express Agent News newsletter and associated marketing information

Express Commission will maintain safeguards to protect your personal information against unauthorised use, disclosure, access, alteration, destruction and accidental loss. Any personal information that you submit to us is held with the strictest confidence. Express Commission has internal policies on management of personal information and is committed to staff training to ensure compliance with these policies.

Express Commission will not use or disclose any identifier (such as a tax file or medicare number) that has been assigned by a government agency (or by an agent or contractor of a government agency), except as required by law.

We will not disclose your personal information outside Australia unless we have your consent.

Express Commission will not collect personal information that reveals your racial or ethnic origin, political opinion, trade union membership, religion, your sexual preferences, health or any disability. 

Our email newsletters comply with the Spam Act 2003 and the schedule 2 definitions of express and implied consent. You may elect to no longer receive our newsletters at any time by clicking the unsubscribe link at the bottom of the email or replying to the newsletter with a request to unsubscribe. If you subscribe to our email newsletter we will not sell, rent, share or disclose your details to any third party without your consent.

We are the sole owners of our client list. We do not sell, rent or share personally identifiable demographic information with our partners, affiliates or advertisers.

As a matter of course, Express Commission will require anyone to whom personal information is made available to respect the privacy of the person to whom it relates.

You may obtain details of personal information that Express Commission holds about you by writing to “The Privacy Officer” Express Commission Australia Pty Ltd, P.O Box 2087, Wattletree Road Post Office, Malvern East, Victoria 3145 or email admin@expresscommission.com.au .  Any complaints or concerns should also be directed to the Privacy Officer.

Use of information on this site is also subject to our Terms of Service and Legal Disclaimer.